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ENGAGE PUBLIC BEFORE ‘BHOMPOMPO’ BAN

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Sir,

I hope this letter finds you well. I am writing to address a pressing issue that has recently emerged in our nation: the decision by the Eswatini Communications Commission (ESCCOM) to phase out 2G and 3G mobile networks. This move, while aligned with global trends towards more advanced telecommunications technology, raises significant concerns for many citizens, particularly those in lower-income brackets who rely on these older technologies for their daily communication needs.

As we are all aware, the decision to switch off these networks will lead to the obsolescence of low-cost phones, commonly known as ‘bhompompo’. These devices have become an essential means of communication for a substantial portion of our population. The simplicity, affordability and reliability of these phones have made them particularly popular among our elderly citizens, who may struggle to navigate the complexities of smartphones.

Barriers

In a country where economic disparities are still prevalent, the transition to more expensive 4G and 5G devices could create further barriers for those already facing financial challenges. It is important to consider that not everyone in Eswatini can afford to upgrade to smartphones. Many families operate on tight budgets, and the cost of new devices, coupled with potential increases in data costs associated with more advanced technology, could leave a significant segment of the population disconnected.

The reliance on 2G and 3G networks is not merely a matter of preference; for many, it is a necessity. The transition to newer technologies should not come at the expense of basic communication rights for our citizens. Moreover, this switch-off could exacerbate the existing digital divide in our society. In rural areas, where access to modern technology is already limited, the decision to discontinue support for older networks will further alienate those who do not have the means to upgrade. As we strive to develop our nation and improve access to information and services, it is crucial that we do not leave behind those who are already marginalised.

I urge ESCCOM and our government to reconsider this decision and conduct a thorough assessment of the potential impacts on all citizens. A survey that captures the views and needs of the community would be invaluable in informing their decision-making process.

Public

Engaging with the public to understand the implications of this switch-off is not just a matter of policy; it is a matter of respect and responsibility towards the very people they serve. Additionally, it is crucial to acknowledge that while the global trend is moving towards phasing out outdated technologies, many countries have taken a more gradual approach. For example, in South Africa, there is still support for 2G and 3G networks, even as they invest in 4G and 5G infrastructure.

This balanced approach allows citizens time to adapt and ensures that no one is left behind in the transition. We must learn from these examples and prioritise the needs of our citizens over the desire to keep pace with global trends. It is also worth noting that communication is not just about convenience; it is a vital tool for empowerment. In a country where access to information can change lives, we must ensure that all citizens have the means to stay connected.

Decision

The implications of this decision extend beyond personal communication; they impact access to education, health services and economic opportunities. In conclusion, the decision to switch off 2G and 3G networks is one that requires careful consideration and consultation with the citizens of Eswatini. I implore our regulators to take a step back, conduct a comprehensive survey and consider the diverse needs of our population before implementing such significant changes. Our nation’s progress should not come at the cost of leaving behind those who rely on basic technologies for their daily lives. Thank you for considering my views on this important issue.

Zanele Dlamini

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