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Paying rates on time: Your responsibility, your town’s future

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The cost of falling behind affects not just you, but the whole community like a decline in service delivery including rubbish collection and infrastructure upkeep.
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As the rates payment deadline, June 30, 2026, swiftly approaches, municipalities, town councils and town boards urge all residents and businesses to take this annual duty seriously. While it may seem like just another bill, paying your rates on time is one of the most important ways you contribute directly to the development, maintenance and future of your town.

We spoke to Clement Dlamini, Town Treasurer from the Pigg’s Peak Town Council, to shed light on why timely rate payments matter and what you need to know as a responsible ratepayer.

Why timely rate payments matter

“Rates are not just a formality, they are a legal obligation under the Rating Act of 1995,” Dlamini explains. “But more than that, they are the heartbeat of the town’s economy and progress.” Here’s why paying your rates on time is so crucial:

They are the main source of revenue for essential service delivery and infrastructure development. They fund the budget priorities of the residents, ensuring your needs and aspirations are met.

Timely payments create a stable environment for economic growth, attracting investors and supporting local business.

Rates payments are often required to secure vital legal documents like rates clearance certificates, needed for property transfers, bonds and subdivision applications.

In short, every payment you make is a step toward building a better, more liveable town; for yourself, your family and your community.

What your rates pay for

Ever wonder where your money goes? Dlamini offers a breakdown of the key services funded through rate payments:

  • Upgrading and maintaining town infrastructure
  • Regular refuse collection and cleanliness of streets
  • Providing security services for public safety
  • Installation and maintenance of street lighting to deter crime
  • Road maintenance and pothole patching
  • Upkeep of public facilities like parks, halls and sports grounds
  • Waste management at the Council’s landfill site

Town development including the building of an outdoor gym for residents, installation of wifi hotspots in town to assist digital divide, provide broadband access in public areas, supporting economic growth.  These are part of the projects that council initiates this financial year to improve quality of life for Pigg’s Peak residents. “These services are visible proof that your rates are hard at work,” Dlamini adds. “Without them, daily life in our town would suffer significantly.”

The cost of falling behind

Failing to pay your rates has real and sometimes serious consequences. Here’s what’s at stake if you fall into arrears:

  • A decline in service delivery including rubbish collection and infrastructure upkeep
  • Decreased property values due to urban decay
  • Publication of your property in local newspapers
  • A 15 per cent interest charge on your outstanding amount
  • Legal action including a 15 per cent penalty and possible litigation
  • Bonded properties may face foreclosure or seizure by lenders
  • “Defaulting affects not just the individual, but the entire community,” Dlamini cautions. “Everyone suffers when the town is underfunded.”

Help is available: Don’t suffer in silence

  • If you’re facing financial challenges, the council offers several flexible options:
  • You can arrange to pay by instalments, as outlined in the Rating Act.
  • Set up monthly stop orders with your bank.
  • Use EFT or MoMo payment platforms.
  • Visit the Rates Hall at the Civic Centre for cash payments.
  • Stay in touch with the Town Treasurer’s Office to update your contact details or notify them about properties under deceased estates.
  • “Even if the debt is large, don’t be afraid to reach out. We’re here to help,” Dlamini assures. “Communication is key.”

Your town, your responsibility

Paying your rates is not just about avoiding penalties; it’s about playing your part in keeping your town or city clean, safe and thriving. With the deadline fast approaching, now is the time to act. For assistance or enquiries, visit the Town Council offices or contact the Town Treasurer’s office directly at 7802 5138/7602 1011. Remember, when you pay your rates, you invest in a better tomorrow.

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Written by
Mthobisi Buthelezi

Mthobisi Buthelezi - Sections and Supplements Editor with the Times of Eswatini overseeing the publishing and content for the Motoring on Thursday, Property on Saturday, Tekulima (Farming) on Wednesday and Business Opportunities on Monday. Contact: 7936 3694 Email: mthobisib@times.co.sz

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