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Masilela warns shifting trade demands urgent customs reform

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SACU Executive Secretary Dumisani Masilela. (Courtesy pics)
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MBABANE – SACU Executive Secretary Dumisani Masilela has warned that the rapidly evolving global trade environment is forcing customs authorities to rethink their strategies or risk being left behind.

The former Head of the then Swaziland Revenue Authority (SRA), now the Eswatini Revenue Service, and current Masilela made the remarks during the 35th meeting of Southern African Customs Union (SACU) Heads of Customs held from April 14 to 15, 2026, in Windhoek, where regional leaders gathered to assess progress on the implementation of the Customs Modernisation Programme and refine priorities aimed at strengthening coordinated action across member States.

He highlighted that today’s global trade landscape is increasingly shaped by shifting trade patterns, geopolitical uncertainty, supply chain disruptions and rapid technological change. According to Masilela, these dynamics are fundamentally transforming how trade operates and how customs institutions must respond.

“For SACU, this presents both challenges and opportunities. It challenges us to remain relevant in a system that is increasingly complex and fragmented. Yet it also offers the opportunity to position ourselves more strategically, both within the region and in the broader continental agenda, particularly under frameworks such as the African Continental Free Trade Area,” he said.

Masilela added that in this evolving context, the role of customs authorities has become even more critical in enabling trade while safeguarding economies.

“I have no doubt that with your collective intellect and experience, you will come up with innovative solutions to advance our region’s strategic objectives and ensure that we are not left behind,” he said.

The high-level meeting brought together heads of customs administrations from all SACU member States, including the Botswana Unified Revenue Service, Eswatini Revenue Service, Namibia Revenue Agency, South African Revenue Service and Revenue Services Lesotho.

Deliberations centred on improving the execution of the customs modernisation programme, with a strong emphasis on enhancing data exchange systems, strengthening risk management frameworks and reinforcing joint efforts to combat illicit trade.

Delegates also explored ways to facilitate seamless and secure cross-border movement of goods, a critical component for boosting intra-regional trade.

Chairperson of the SACU Heads of Customs and Director of Customs Border Operations, Ports of Entry and Customs Compliance at the South African Revenue Service, Beyers Theron, highlighted the urgency for deeper collaboration among member States.

 “The message is clear – we must act faster, work smarter and strengthen regional cohesion. While progress has been made in modernising customs systems and enhancing cooperation, more is required,” Theron said.

He emphasised that the region must now transition from basic coordination to full integration, focusing on interoperable systems, real-time data sharing and aligned risk management practices.

*Full article available on Pressreader*  

Eswatini Revenue Service Commissioner Customs and Excise Gugu Mahlinza.
Eswatini Revenue Service Commissioner Customs and Excise Gugu Mahlinza.

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Written by
Nhlanganiso Mkhonta

Nhlanganiso Mkhonta serves as Business Editor at the Times of Eswatini. He reports on business, economics, finance, investment, entrepreneurship and public policy, producing insightful coverage and analysis of the issues driving Eswatini’s economy and the wider African business environment.

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