Everyday questions you can ask pharmacists instead of Dr Google

We have all been there: You feel sick, notice a symptom or forget how to take a medication and your first instinct is to turn to Google.

However, search engines can’t tell you what’s safe for you and online information is often outdated, incomplete or misleading. A pharmacist, however, can.

Pharmacists don’t just hand over prescriptions. They’re highly-trained healthcare professionals, committed to guiding you with safe, evidence-based and practical advice for your ailments, symptoms, medication preferences and lifestyle.

Here are everyday questions your pharmacist can answer more accurately and safely than Dr Google (or ChatGPT):

‘Do I really need antibiotics for this?’

Antibiotics aren’t always the answer. Pharmacists can explain when they’re helpful, when they’re not, and why overuse puts your health at risk.

They will also advise you if your symptoms need a doctor’s evaluation and, if necessary, a prescription for antibiotics.

If you have been prescribed antibiotics, the pharmacist will explain why they’re needed, how best to take them and how to complete the course correctly.

‘Can I take these medicines together?’

Mixing medicines, supplements or even herbal remedies can sometimes cause harmful interactions. In other cases, they may reduce absorption, making one or both less effective.

A pharmacist is trained to spot these risks instantly and guide you on what’s safe to take together.

‘What’s the best way to take this medicine?’

Timing and food can make a big difference. Some medicines work best in the morning, others at night. Certain tablets should be taken with food to aid absorption or protect your stomach, while others need an empty stomach to be fully effective.

For example, TB medicines must be taken on an empty stomach to work properly, while many blood pressure medicines are best taken at night to reduce side effects like dizziness.

‘Are there lifestyle changes that could help my condition?’

Medicines are only part of the picture. Pharmacists can recommend everyday changes, like better sleep habits, stress management, quitting smoking or simple diet adjustments, that can make your treatment more effective. For example, people with high blood pressure are advised to reduce salt intake and increase physical activity, while patients with diabetes benefit from regular exercise and monitoring carbohydrate intake.

‘What’s safe to give my child for pain, fever or cough?’

Children aren’t just ‘small adults.’ Dosages and treatment options differ for children and adults. Pharmacists are trained to best advise you on safe, effective over-the-counter remedies and lifestyle advice to help your little ones recover from common ailments or help build their immune system and prevent illness. They’re also trained to identify red flag symptoms and refer your child to a doctor for further evaluation if necessary.

The pharmacist can explain which options are worthwhile for your specific needs, and which ones may just waste your money. Be sure to ask before taking supplements if you are:

• Pregnant or breastfeeding.
• Have chronic conditions such as kidney disease, liver problems and heart disease.
• Take chronic medicines, such as blood thinners, ARVs and chemotherapy, that may interact with supplements.
• Giving supplements to children or older adults.

If the supplement claims to ‘cure’ serious diseases like cancer, HIV or TB, be sure to get your pharmacist’s professional opinion.

Next time you are tempted to Google your symptoms or second-guess your medication, turn to your pharmacist instead. They are not just medicine experts, they’re your most accessible, trusted and qualified first-line health partner.