A section of the attendees posing a question to Zimbabwean research practitioner Patson Gasura during the 11th Customer Service Conference at Sibane Sami Hotel.
News

Customer experience is everyone’s responsibility – researcher

EZULWINI – Customer experience should not be left to one department within an organisation, but treated as a responsibility shared by everyone who interacts with customers, a Zimbabwean research practitioner...

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Customer experience is everyone’s responsibility – researcher

EZULWINI – Customer experience should not be left to one department within an organisation, but treated as a responsibility shared by everyone who...

Business

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EWADE, AeTrade partner to connect farmers to wider markets

MBABANE – EWADE have partnered with AeTrade Group in an initiative aimed at connecting local farmers to wider markets and strengthening the commercialisation...

Local SMEs face extinction threat from foreign competition

MBABANE - Local small businesses in Eswatini face growing threats from foreign competition, rising operating costs and limited access to finance, raising concerns...

FNB invests E5.4m in society, grows customer base

FNB Eswatini invested over E5.4 million in corporate social investment (CSI) and sponsorship initiatives during its 2025/2026 financial year, while growing its active...

When Eswatini businesses are sold abroad, who taxes the gain?

By Miguel Tomé de Medeiros Eswatini now taxes gains on business assets, but a sale signed outside the kingdom can still hand a...

Tribunal rules in favour of ITQNET in E8.8m tax dispute

MBABANE - The Revenue Appeals Tribunal Eswatini has ruled in favour of ITQNET Investments (Pty) Ltd in a long-standing tax dispute involving E8...

PSPF records E632m surplus, beats quarterly target

MBABANE - The Public Service Pensions Fund (PSPF) recorded a E632 million after-tax surplus in the quarter ended June, exceeding its budget by...

Lifestyle

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Most Read

Apostle Jeremiah’s senior wife to continue leading church

MBABANE - The High Court has temporarily paved the way for Sibongile Dlamini, widow of the late Faith Christian Fellowship Church Founder Apostle...

MPs push for E1 500 elderly grant

MBABANE- Members of Parliament have renewed calls for an increase in the elderly grant, with some questioning progress in formulating regulations to guide...

‘MaMkhize’ praises stars after crucial derby win

MBABANE- Following their 2–0 PLE Charity Cup play-off win over Mbabane Swallows, Shauwn ‘MaMkhize’ Mkhize urged Mbabane Highlanders AM to keep fighting for...

Swallows’ new kit wins African attention

MBABANE- Mbabane Swallows’ new season kit has attracted attention beyond Eswatini after a prominent African football journalist shared it. The Beautiful Birds’ 2026/27...

Bullet found lodged in 8-yr-old girl’s foot

EKUPHELENI – An eight-year-old girl reportedly spent weeks with a pistol bullet lodged in her foot before a hospital scan exposed the shocking...

Swimmer Luca Fraser (R) with Coach Mluleki ‘Sluga’ Simelane at the Youth Olympics Games in Senegal. (Photo: Eswatini National Olympic Committee)
Sports

Swimmer Fraser signs off with PB in Dakar

DAKAR – Eswatini swimmer Luca Fraser signed off his 2026 Dakar Youth Olympic Games campaign on a high note after recording a personal best in the Men’s 50m Breaststroke. This...

Comments & Analysis

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Comments and Analysis

Mix and match

The United States is a major player in global society as a producer, innovator and protector. So, the upcoming mid-term elections in that...

‘ANC will rule until Jesus comes back’

By the time this feature is published, South Africa’s Local Government Elections will have taken place, with voters having gone to the polls...

Everybody ate cake; faithful loan remains

Let me talk to you about commitment. We live in a country where people make their biggest financial decisions wearing matching outfits and...

Electing MPs committed to serving most vulnerable

Eswatini is at a crossroads regarding its development trajectory. The country is grappling with complex challenges ranging from economic disparities and youth unemployment...

Supplements

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Tekulima

Don’t let pests eat into your maize profits

With the maize plant­ing season underway, farmers are being en­couraged to adopt Integrated Pest Management (IPM) strate­gies to protect their crops and improve yields. Moving beyond reliance on chemical sprays,...

Opinions & Letters

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Letters To The Editor

Unemployment’s human cost

Madam, The long queues being witnessed at our police regional headquarters amid the recruitment exercise should give this country serious food for thought. They reveal a truth that we sometimes...

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